Jira guest access in 2026: what's actually possible
ClientLens for JiraJira Cloud has no guest role. Every account that can see a project consumes a licensed seat, with one narrow exception (the Jira Service Management customer portal). Everything else people call 'guest access' is one of three workarounds: automation emails, anonymous public access, or a sharing app. Which you want depends on whether your guest needs to work in the project or just see it.