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Jira cycle time & lead time calculator
Add Created, Work Started and Done dates for one or more issues and get lead time and cycle time per issue, plus averages and medians across all of them. Everything runs in your browser; nothing is sent anywhere.
Questions
- What's the difference between lead time and cycle time?
- Lead time is the whole clock, from the moment an issue is created to the moment it's done — it includes however long the issue sat in the backlog before anyone touched it. Cycle time starts later, from when work actually began (usually the first move to In Progress) to done. Lead time tells a requester how long something takes end to end; cycle time tells the team how long active work takes once they pick something up.
- Which one should I track?
- Both, for different questions. Cycle time is the better signal for improving how the team works, since it isolates the part they control. Lead time is the better number to share with stakeholders, since it's the number they actually experience — the time from asking to getting.
- Why is my cycle time missing for some issues?
- Cycle time needs a Started date. An issue with a Created and Done date but no Started date — common when something skips the board or the status history isn't clean — will show lead time but no cycle time.
- What if Done is before Started or Created?
- That's flagged as a data issue rather than silently producing a negative duration. It usually means a date was mistyped, or the issue's status history doesn't reflect what actually happened (e.g. it was moved back to In Progress after being marked Done, then Done was never re-set correctly).